Welcome to Hotel 17. These Terms & Conditions govern your use of the Hotel 17 website, hotel booking services, reservations, accommodations, offers, experiences, and other services provided through our website or associated properties.
By accessing our website or making a reservation with Hotel 17, you agree to these Terms & Conditions. If you do not agree with these terms, please do not use our website or services.
Hotel 17 provides hotel accommodation and hospitality services across destinations in Pakistan, including major cities and northern destinations.
Throughout these Terms & Conditions, “Hotel 17,” “we,” “us,” and “our” refer to Hotel 17 and the relevant Hotel 17 property or authorized service provider associated with your reservation.
“Guest,” “you,” and “your” refer to any person accessing our website, making a reservation, or using our services.
You agree to use the Hotel 17 website only for lawful purposes.
You must not:
We reserve the right to restrict or terminate access to the website if we reasonably believe these Terms & Conditions have been violated.
Reservations may be made through the Hotel 17 website or through other authorized booking channels.
When making a reservation, you are responsible for providing accurate information, including:
You should carefully review your reservation details before completing a booking.
A reservation is considered confirmed only when Hotel 17 or its authorized booking system provides confirmation.
After completing a reservation, you may receive a booking confirmation by email, SMS, WhatsApp, telephone, or another available communication method.
Please retain your booking confirmation and present the required information or identification during check-in.
Hotel 17 may contact you using the contact information provided during booking if clarification or additional information is required.
Standard check-in and check-out times may vary by property.
Guests may be required to present a valid government-issued identification document or other acceptable identification at check-in.
Early check-in and late check-out are subject to availability and may incur additional charges.
Guests should contact the relevant Hotel 17 property in advance if they require special arrival or departure arrangements.
For security, registration, and legal requirements, Hotel 17 may request identification information from guests.
The name on the reservation may need to correspond with the identification presented at check-in.
Hotel 17 reserves the right to refuse check-in where required identification cannot be provided or where information provided during the booking process is materially inaccurate.
Hotel 17 aims to display accurate and transparent prices on its website.
Room rates may vary depending on:
Unless specifically stated otherwise, advertised rates may not include every applicable tax, fee, or optional service.
The total price and applicable charges presented during the booking process should be reviewed before confirming your reservation.
Depending on the property and booking method, Hotel 17 may offer different payment options, including online payment, advance payment, deposit, or payment at the property.
Some reservations, promotional rates, or special packages may require advance payment or a deposit.
Where a payment is required to confirm a reservation, the reservation may not be considered confirmed until the required payment has been successfully received.
Hotel 17 may use third-party payment processors or financial institutions to process online payments.
Cancellation and modification policies may vary depending on the hotel, room type, booking rate, package, dates, and promotional terms.
Your applicable cancellation policy will generally be displayed during the booking process or in your booking confirmation.
Where cancellation is permitted, guests should cancel using the available booking channel or contact Hotel 17 as soon as possible.
Certain discounted, promotional, advance-purchase, or special-package reservations may be non-refundable or subject to specific cancellation charges.
Failure to arrive without cancelling a reservation may be treated as a no-show and may result in applicable charges according to the booking terms.
Where a refund is applicable, it will generally be processed according to the cancellation terms associated with the reservation.
Refund processing times may depend on the payment method, bank, card issuer, payment provider, or other financial institution.
Hotel 17 is not responsible for delays caused by third-party payment providers or financial institutions after a refund has been initiated.
Hotel 17 may offer seasonal discounts, honeymoon packages, corporate rates,