At Hotel 17, we respect your privacy and are committed to protecting the personal information you provide when using our website, making a hotel reservation, contacting us, subscribing to our communications, or using our hospitality services.
This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have regarding your personal information.
Hotel 17 provides hotel accommodation, reservations, hospitality services, experiences, offers, and related services across destinations in Pakistan, including Islamabad, Lahore, Karachi, Hunza, Skardu, Murree, Swat, and other locations.
For the purposes of this Privacy Policy, “Hotel 17,” “we,” “us,” and “our” refer to the Hotel 17 website and its associated hotel and booking services.
We may collect information that you voluntarily provide to us when you use our website or services, including:
We may also automatically collect certain technical information when you visit our website, such as:
Hotel 17 may use your information to:
When you make a reservation through Hotel 17, we collect information necessary to process and manage your booking.
This may include your name, contact details, reservation information, number of guests, selected property, room type, dates of stay, special requests, and payment-related information.
We use this information to provide your requested accommodation and related services and to communicate important information regarding your reservation.
Payments may be processed through third-party payment providers or financial institutions.
Hotel 17 may receive information necessary to confirm or manage a payment, but payment card information may be processed directly by the relevant payment provider.
You should review the privacy policies and terms of any third-party payment provider used to complete your transaction.
Hotel 17 does not knowingly request or require you to provide sensitive payment credentials, such as your card PIN, through email, social media, or ordinary website contact forms.
Our website may use cookies and similar technologies to improve functionality, remember preferences, understand website traffic, and improve the overall user experience.
Cookies may help us:
You can adjust your browser settings to refuse or delete cookies. However, disabling certain cookies may affect some website functionality.
If you subscribe to Hotel 17 communications, we may use your email address or other contact information to send information about:
You may unsubscribe from promotional emails at any time by using the unsubscribe option included in the relevant communication or by contacting us.
Transactional and service-related communications, such as booking confirmations and important reservation updates, may still be sent when necessary to provide the requested service.
Hotel 17 does not sell or rent your personal information to third parties.
We may share information when reasonably necessary with trusted third parties, service providers, or business partners that help us operate our website and services. These may include:
Third parties receiving information from us are expected to handle it appropriately and only for legitimate purposes related to the services they provide.
Our website may contain links to third-party websites, social-media platforms, payment providers, booking services, or other external services.
Hotel 17 is not responsible for the privacy practices, security, content, or policies of third-party websites.
We recommend reviewing the privacy policy of any third-party website or service before providing personal information.
We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
You are responsible for maintaining the confidentiality of any account credentials or information used to access your account or booking services.
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business and booking records, resolving disputes, preventing fraud, and complying with legal or regulatory obligations.
When information is no longer required, we may securely delete, anonymize, or otherwise dispose of it in accordance with applicable requirements.
Hotel 17’s website and booking services are intended for use by adults or individuals who are legally permitted to make reservations and provide personal information.
We do not knowingly collect personal information directly from children without appropriate authorization or where prohibited by applicable law.
If you believe that a child has provided personal information to us improperly, please contact us so that we can review and take appropriate action.
Depending on applicable law, you may have rights regarding your personal information, which may include the ability to:
Some requests may be subject to legal, contractual, security, or legitimate-business limitations.
To make a privacy-related request, please contact us using the contact information provided below.
Although Hotel 17 operates in Pakistan, certain technology, hosting, payment, communication, analytics, or other service providers may process information in countries other than Pakistan.
Where personal information is transferred or processed outside Pakistan, we will take reasonable steps to ensure that the information is handled appropriately and in accordance with applicable legal requirements.
Hotel 17 may update this Privacy Policy from time to time to reflect changes to our services, website, technology, business practices, or applicable legal requirements.
When we make changes, we will update the “Effective Date” at the top of this page.
We encourage you to review this Privacy Policy periodically to remain informed about how we handle personal information.
If you have questions, concerns, requests, or complaints regarding this Privacy Policy or the way Hotel 17 handles your personal information, please contact us:
Hotel 17
Phone: 0304-6656980
Email: hotel17@gmail.com
Location: Lahore, Thokar Niaz Baig, Pakistan
We will make reasonable efforts to review and respond to privacy-related inquiries.
By using the Hotel 17 website, submitting information through our forms, making a reservation, or otherwise using our services, you acknowledge that you have read and understood this Privacy Policy.
Where applicable law requires consent for a particular use of personal information, we will seek that consent separately.